Frequently Asked Questions about the services at Deposito Ticino Self-Storage
Find the answers below to your questions about our services or if you need any clarification, feel free to contact us at Deposito Ticino.
Our units are:
- Private: Each unit is equipped with individual alarm system.
- Secure: 24-hour video surveillance, private pin code entrance and padlock.
- Convenient: you have an access to your belongings 24/7.
- Protected: Clean, dry, pest-free and insured.
- Flexible: Just rent only the space you need for a flexible period of time.
We offer storage Units of various sizes according to your needs:
PRICES FOR OUR STORAGE UNITS ARE:
- SMALL (3 – 5 m²) from Fr. 100 – 140 / month
- MEDIUM (6 – 10 m²) from Fr. 170 - 280 / month
- LARGE (11 – 15 m²) from Fr. 300 – 420 / month
- EXTRA LARGE (16 – 20 m²) from Fr. 450 – 560 / month
- In the price are included: • Exact private unit space determined in the contract
- • Access Control Security System – the latest technology, individually coded door alarm system; when the tenant digits his access code at the main door, the unit locks and unlocks instantly.
- • 24-hours Video surveillance
- • Free access 24 hours a day, 7 days a week
- • Insurance coverage up to the value of Fr. 5.000 (Fire, Nature disaster, Flood, Burglary and Robbery). If you need wider insurance coverage you can add additional insurance coverage above ours.
Recommend us to a friend or family member and get your coupon for discounts!!!We accept only valid discount coupons of our promotional campaigns.
- Natural Disaster
- Flood (Water damage)
- Burglary and robbery
We offer various payment methods. Secure and convenient online payment with credit card or PayPal. We also accept cash, bank transfers, and postal payments.
Payment is due monthly, but you can also pay: Quarterly, Biannually or Annually.
Payment is due on the first of each month and must be made by the 10th of each month to avoid 10% late charges on your rental fee.
The first month’s rent is proportionally prorated and due before the moving in date. The following months are regularly due on the 1st of each month.
Do not hesitate to contact us for more detailed information on payments and our ongoing promotions.
THE SECURITY DEPOSIT, equivalent to your one-month rent, is required:
- at the moment of signing your unit rental agreement with us, or
- at the moment of reservation, to book your space with us at a later time.
Corporate customers require a legally valid signature from a person registered in the commercial register.After signing the contract and completing the first payment, you can use your deposit UNIT immediately, from the rental date.
Due to security reasons and restrictions, it is PROHIBITED TO STORE perishable goods, dangerous goods (toxic, corrosive, volatile or flammable) or any goods that create an inconvenience or danger for nearby tenants. Here is the detailed list of objects and materials that in any circumstances ARE NOT ALLOWED to store inside our rental units:
- Items that can explode are prohibited. For example, the gas tanks for the garden grill should never be left in storage.
- Flammable liquids and articles can never be left in the storage. It is necessary to make sure that you have removed the fuel from all the goods with a petrol engine and from the motorcycle that you leave in storage during the winter.
- Articles that deteriorate, biodegradable. Always make sure to remove food from refrigerators and freezers.
- Any type of pets.
- Other goods that are not suitable for storage are ammunition, live or dead organs or anything that requires special conservation rules or goods for which possession is prohibited by law.
- Firearms and fireworks,
- Items that are illegal or prohibited by the law.
For your convenience, transportation services are available upon request: in case you prefer to use a professional moving company, we can recommend to you some reliable moving services. Feel free to call us for your personalized quote.
Our facility has been designed to serve a more convenient translocation or / and easy access to your UNIT:
Large "loading areas" are available:
- internally , there is a big loading space for a large van (7m long x 4m wide x 2.8m high / 22.95 ft long x 13.12 ft wide x 9.18 ft high), and
- externally, there is a large loading space for the trucks immediately in front of the main entrance door.
Industrial size elevator
- For those who needs to get on the first floor, the large size elevator (1.70 m wide x 2.40 m deep x 2.20 m high / 5.57 ft wide x 7.87 ft deep x 7.21 ft high) is available for easy movement between floors.
Trolley or pallet-trolley services
- it is complimentary, always available at free of charge, for those who need it.
- After each use the trolleys must be put back to the designated loading area, and in each case, they MUST NEVER BE LEFT INSIDE the Storage Units rented by the clients or NEVER BE TAKEN AWAY from the property.
Security is fundamental for us. Deposito Ticino Self-Storage is equipped with the state of art security systems, to give you a peace of mind knowing that your items are safe and secure, and guarantees autonomous and private access 24/7:
- 24-hour video surveillance: six camera surveillance provides 24/7 recording and monitors all the movements.
- Access Control Security System: each unit has an individual access with a personal PIN code.
- Individually alarmed units: an individual code, that opens and closes both the main door as well as your Unit door.
- Privately padlocked units: only you know the pin code and only you own the key or know the secret code to the padlock of your Unit.
- Our Units are safe, clean, pets-free and dry.
If you want a secure and convenient service, trust Deposito Ticino Self Storage!
Access Hours to your Units: 24 hoursOffice Hours: By Appointments only! Only you know the PIN code and only you hold the key/combinations to the padlock to your UNIT.
For further inquiries and information or to receive a personalized quote, do not hesitate to contact us by email firstname.lastname@example.org or call us at +41 (0)91 225 33 34. We are always at your disposal! If you want to come and visit our facility, we will be happy to take a tour with you. Appointments ONLY!
Please contact us for your appointment.
Access Hours to your Units: 24 hoursOffice Hours: By Appointments only!
For any emergency contact us 24 hours by phone: